Administration
Alerts
Alert rules across all kinds — stock, counts, purchasing, transfers, tools, exports — plus threshold overrides and noise control.
Alert rules
Settings → Alerts turns conditions into notifications. A rule pairs a kind with severity, an optional threshold, a scope (sites, categories, or specific items), recipients (users or roles), channels (in-app, e-mail), and a deduplication window so one incident doesn't fire twenty times.
The kinds cover the whole operation:
| Area | Kinds |
|---|---|
| Stock | low, out, expired, near expiry, confidence low |
| Counting | count overdue, count ready, variance exceeded |
| Purchasing | PO overdue |
| Transfers | transfer overdue |
| Reservations | stale, expiring |
| Tools | checkout overdue, calibration due/overdue, assignment reminder |
| Containers & receiving | container fill low, container orphaned, stock too long in receiving |
| Deliverables | export ready, report ready, approval decision |
| Accounting | export delivered/failed/action required |
Thresholds and overrides
Stock-low thresholds come from your reorder rules or the rule's own quantity. When one item or site needs a different line, threshold overrides (Settings → Alert thresholds) set a specific threshold at item, category, or site level — the most specific wins.
Container fill works the same way at the container level: the fill low kind fires when a tracked container drops below its minimum level, and each container can carry its own minimum (set on the container) when one bin matters more than the rule's default.
Test the signal, then keep it honest
After configuring a rule, cross its threshold deliberately (a safe test item and a small adjustment) and confirm exactly one actionable notification arrives with enough context to act. Then maintain the system's credibility monthly: false positives get scoped tighter, consistently ignored alerts get deleted or re-owned, and thresholds that no longer match demand get fixed at the source — the reorder rule — rather than muted. Delivery preferences per person (including quiet hours) live in notifications.